privacY & COOKIE POLICY

Last updated 7 September 2021

Hammer Price Limited Hammer Price”/ “we” / “us” and “our” are committed to safeguarding your privacy. This policy sets out how we will treat your personal information.

We are registered with the Jersey Data Protection Authority and are responsible as a ‘controller’ of the personal information we collect.

Data we collect from you

We collect your personal information when you access our website, sign up to our newsletter, create a user account and contact us. We also collect your browsing activity during your visits to our website (see “How we use cookies” below)

The personal information we collect about you will vary dependant on the activity you carry out with us, this includes:

  • your name, address and contact details, such as your email address and telephone number
  • date of birth
  • details about the vehicles or registration plates you own
  • payment information, such as credit card details
  • information about the services we provide to you
  • technical information such as your IP address

What we use this personal information for

Personal information submitted to us will be used for the purposes specified in this privacy policy and/or in relevant parts of the website. This includes:

  • ensuring the content on our website matches your preferences
  • allowing you to create an account with us
  • improving our services
  • sending you new on Hammer Price
  • responding to queries you raise with us
  • allowing us to create a listing for your vehicle
  • allowing you to sell a vehicle, bid on a vehicle, submit a comment or question

Sharing your personal information

We will share your personal information with law enforcement or other authorities if required by applicable law. We may share your personal information with other users of our website in order for us to introduce the seller of a vehicle and the successful bidder on the vehicle, and with Stripe (payment service provider). Where your personal data is shared with third parties such as Stripe or Trustpilot, the processing of your information will be governed by their privacy policies available on their website. We do not share more personal information with them than is necessary.

As part of the provision of our services we use third-party service providers, such as our website hosting provider. They perform the processing on our behalf, and we do not share more personal information with them than is necessary.

How we use cookies

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you on subsequent visits.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We also use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on your computer. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. For more information, please refer to Google’s privacy policy found on their website.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on secure (password and firewall) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology. Data transmission over the internet is inherently unsecure and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Policy amendments

We may update this privacy policy from time-to-time (last updated 7 September 2021) by posting a new version on our website. You should check this page occasionally to ensure you are comfortable with any changes. We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a professionally qualified person – including their contact and relevant qualification details, plus an original certified copy of a utility bill showing your current address dated within the last 3 months).

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact us by email at info@hammerprice.co.uk.